Articles on: Action Plan Library

Performance Feedback - Improved/Better Communications

Nearly every task HR conducts at the workplace involves communication. Improving and enhancing how employees are communicated with creates a better work environment in which everyone is motivated, engaged and works towards the same goals.

Goal


To improve communication between HR and employees, as well as between departments and employees.

What is Improved/Better Communications?
Communications is not just what we say or convey to employees but how we convey it. Different people consume information differently and there must be effective and meaningful ways to convey information that allows everyone to get the same messages. Effective communication is critical in getting the job done, as well as building a sense of trust and increasing the productivity of employees. Effective workplace communication ensures that all the organizational objectives are achieved. 

How does Improved/Better Communications improve employee engagement and culture?
Without effective communications there is no engagement. By communicating with employees in the way the need to hear information, and providing the information they need to perform their tasks, HR and management can engage with employees in a way that allows them to be heard. Improving communications allows for two-way street dialogue that gives management information about frontline issues.

What are the benefits?
Improves team building
Can reduce conflict
Increases productivity and innovation
Increases employee engagement

How do you conduct Improved/Better Communications in the workplace?
Improved or better communication starts with a look at current systems. Analyze and assess how information is communicated and consumed and address what needs to change. Recognize that communications is a two-way street and listening to what people have to say is as important as what you have to say. Communication tells the outside world a lot about your company culture and how employees engage.

Action


Improve Workplace Communications

Listen to employees: Listening to employees’ concerns, ideas and questions is just as important as clearly articulating HR initiatives. When introducing a new process that applies to all employees, HR professionals can hold Q&A sessions so employees can voice their concerns and offer feedback.

Take advantage of technology: Advances in technology and digital tools have enabled HR professionals to communicate in  dynamic and attention-grabbing ways.

Prioritize accessibility: HR communication is further strengthened when HR professionals prioritize accessibility and ease of use. Employees are more likely to positively engage in and absorb HR materials and policies when they can do so painlessly and conveniently.

Eliminate jargon: No matter what the vehicle, clear and concise language is the most effective way to communicate HR policies and procedures. Though acronyms and industry terms may be second nature to you, many employees may end up scratching their heads – and tuning out as a result.

Implement social intranet software: Comprised with tools that streamline daily business processes, an intranet also features a robust employee communications platform with easy-to-use collaboration and conversation tools. It empowers employees to connect and share ideas in a judgement-free environment.

Reference Material
41 Smart Tips to Improve Communication in the Workplace
Effective Communication in the Workplace: How and Why?

Updated on: 12/24/2020

Was this article helpful?

Share your feedback

Cancel

Thank you!