Articles on: Survey Deploy

Send a Reminder or Thank You Email

Under the Campaign Designer step of your Email Campaign, below the initial invite, you will have an option to add a reminder or a thank you message.



The set up for Reminders and Thank You messages is the same as the initial invite with one additional feature: you can choose to schedule (during setup) when these messages are sent.

To add a reminder or thank you message, click the Add Reminder Email or Add "Thank You" Message buttons on the Campaign Designer page.

The reminder message will automatically include the same text as your initial invite and will also include the word Reminder at the beginning of the subject line.
The thank you message will include some placeholder text that you will need to customize as well as Thank you for your response! in the subject line.


Reminder Message Schedule Options


Below are the scheduling options for a Reminder Message



Please note: scheduling emails can also be done under Send Campaign.



Thank You Message Schedule Options


Below are the scheduling options for a Thank You message



A thank you email will only be sent once the respondent completes the survey.

Updated on: 06/06/2024

Was this article helpful?

Share your feedback

Cancel

Thank you!