Articles on: Surveys - Getting Started

Test a Survey

One of the most important stages of survey building is the testing stage. Time spent testing your survey will improve your respondents' experience and ensure that the data you get will be in a format that is useful to you.

Our testing suite has all the tools to help you with the process. Once you've built your survey questions and styled your survey to achieve the look and feel you desire, head over the Test tab of your survey.

Here you'll find Survey Diagnostics that evaluate:

Estimated Length
Fatigue
Accessibility

The Test tab also provides access to two different testing options:

Manually Test Your Survey
Invite Others to Help You Test

Note: If you manually close your survey, test links will continue to be accessible.


Below we will cover the steps we recommend taking before launching your survey.


Step 1: Take the Survey Yourself


Start by taking the survey as if you were the respondent. The easiest way to do so is to go to the Test tab, click Manually Test Your Survey.



The survey will load in a new window and you can use the available settings at the top of the page to customize your testing experience.



Click Page: 1 to indicate which page you would like to start testing. When selecting later pages in your survey please be aware of any logic you have set up. Questions that are shown based on previous values will not display if the question was not answered. You will also have the option to select survey Language if you have multiple language versions available.

Use the Fire Actions toggle at the top of the page to indicate whether you would like to trigger actions during your test.

Indicate whether you would like to Record this response. If you choose this option, the response will show on your Responses tab with a Test flag.

Indicate whether you want to View Comments that may have been left by other testers.

Last, choose a mode of display from the available options of Desktop, Tablet, and Mobile.

Once you have selected your testing options, record at least one complete response to check for any snags caused by validation or required questions and get a general feel for the potential of survey fatigue.


Step 2: Invite Others to Test


Once you've recorded a test response on your own, you can also share the survey with others by clicking the button to Invite Others to Test.

You can also access a Test link to the survey that you can distribute as needed. Copy the link to send via email or other internal sharing system. The option to allow testers to comment will be checked by default.

Updated on: 06/06/2024

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